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MailScanner Help for Users
These pages are provided as a resource to help customers understand and use the MailScanner system.
Our Anti-Virus and Anti-Spam Scanning Service provides the following:
  • Email scanned by anti-virus software with removal and quarantine of infected attachments
  • Anti-virus updates are run hourly to ensure the latest detection technology is used
  • Email scanned for dangerous file attachments with removal and quarantine of the files
  • Email scanned by anti-spam RealTime BlackHole Lists (RBL) to identify known/likely spammers
  • Email scanned by anti-spam software that performs:
    • Email Header Analysis: spammers use a number of tricks to mask their identities, fool you into thinking they've sent a valid mail, or fool you into thinking you must have subscribed at some stage
    • Email Text Analysis: again, spam mails often have a characteristic style (to put it politely), and some characteristic disclaimers text
    • Razor: Vipul's Razor is a collaborative spam-tracking database, which works by taking a signature of spam messages. Since spam typically operates by sending an identical message to hundreds of people, Razor short-circuits this by allowing the first person to receive a spam to add it to the database -- at which point everyone else will automatically block it.FAQMailScanner Front-endHow to create Rules Filters in Outlook and Outlook ExpressSelf-Help For Minimising SpamDangerous Attachments.
Resellers may link to, or copy these pages and/or modify them for their own users.